Customer Service Representative 1 (CSR1)
Job Summary
Handle both incoming and outgoing calls as it pertains to our client?s accounts;
System documentation to reflect all communications with consumers;
Review, quality control and accuracy of information is required;
Tracking all information including system documentation and necessary logs;
Basic office work as needed, and
Following all guidelines, rules, and policies for both our agency and our clients.
Qualifications
Call center work experience preferred, but not required.
Strong interpersonal and communication skills.
High integrity & professionalism with the ability in all situations to maintain a customer service demeanor.
Self managed and focused to maintain high levels of productivity in a work from home environment.
Ability to follow all rules, guidelines, policies and procedures in all situations.
Ability to read, write, and speak English fluently.
Working from Home Requirements:
Home Office:
Personal Mobile Device
High speed internet connection with the ability to connect to your Secured Assist assigned system utilizing a connection/ethernet cable:
The Federal Communications Commission (FCC) set the standard for broadband internet at 25 Mbps for download speeds, and 3 Mbps for upload. To be considered ?high speed? your download speed should be higher than the 25 Mbps standard, ranging anywhere from 100 to 1,000 Mbps.
Salary/Benefits
$35 P/Hour + health and welfare benefits
Medical, Dental, Vision Plans available
11 Paid Federal Holidays
Paid sick time and Paid vacation time
Secured Assist, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.
...About the job Data Entry Analyst - Remote This position is dedicated to ensuring accuracy of the foundation of each dental case. Currently... ..., Optimere is looking for a Data Entry Clerk. Previous experience is not necessary; we offer paid, handson training! The regular...
A community church in Lombard is seeking a Coordinator of Music Ministry to oversee worship music and develop musical ensembles. This part-time role includes managing the AV system, planning special music for seasonal events, and attending relevant meetings. The ideal...
...Description: Valor Healthcare is looking for a passionate RN Clinic Administrator to join our team at the Community Based Outpatient Clinic (... ...degree, associate degree or diploma certificate in registered nursing, graduate degree preferred. Current license or...
...day is a new adventure, and your story is yet to be written. Work here. Play here. Thrive here. Department: Golf & Grounds Reports To: Golf Course Superintendent Summary: Maintain golf course and grounds appearance of Ruttgers Bay Lake Resort's 18-hole...
...Dental ~ Vision ~ Voluntary benefits ~401k Retirement Savings ~ Paid holidays ~ Paid vacation ~ Bass Pro Cares Fund ~ And more! Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed,...